Exercise 1

A. Thiago’s flying from France to Scotland. Before his flight, he changes some money in the airport. Listen to Thiago’s conversation.

 How much money does he change?

 How much does he get?

B. Match the questions and answers. Which questions does Thiago ask? Which does the assistant ask?

 Do you have Scottish pounds?

 Can I change these euros, please?

 That’s a hundred and eighty euros, yes?

 Sorry, do you have any smaller notes?

 No problem. Are twenties OK?

 Of course.

c   No, we don’t.

 Yes, that’s right.



1   He changes 180 euros.

2   He gets 150 pounds.


1 c   2 b   3 d   4 a

Thiago: 1, 2, 4   assistant: 3


THIAGO   Hello. Do you have Scottish pounds?

ASSISTANT   Er, no, we don’t, but English pounds are OK in Scotland.

T   Oh, OK. Can I change these euros, please?

A   Of course. That’s fifty, a hundred, and fifty, sixty, seventy, eighty. That’s a hundred and eighty euros, yes?

T   Yes, that’s right.

A   Right, that’s … a hundred and fifty pounds. Here you are.

T   Sorry, do you have any smaller notes?

A   No problem. Are twenties OK?

T   That’s great, thanks.

Exercise 2

A. Listen to three conversations with Thiago in Glasgow. In each conversation:

 Where is he?

     1   a bus station

     2   a museum

     3   a shop

     4   a restaurant

 Does he pay in cash or by card?

B. Listen again and complete the information.

Conversation 1

     Thiago buys some ______   They cost ______

     The assistant asks him if he’d like a ______

Conversation 2

     The waitress asks Thiago to type in his PIN and press ______

     She gives him a ______

Conversation 3

     The receptionist asks to see a ______   His ticket costs ______

     He pays with a £______ note.



1   a shop – in cash

2   a restaurant – by card

3   a museum – in cash


1   postcards, £6.40, bag

2   enter, receipt

3   student card, £2.50, 50



ASSISTANT   Hello, can I help?

THIAGO   Yes, I’ll take these postcards, please.

A   OK.

T   And, er, do you have any maps?

A   I’m sorry, we don’t have any maps at the moment. You could try next door.

T   OK.

A   Anything else?

T   No, that’s all, thanks. How much is that?

A   Eight postcards. That comes to six pounds forty, please.

T   Can I pay by card?

A   I’m afraid not, no. There’s a cash machine just around –

T   No, it’s OK, I’ve got some cash, I think.

A   Thank you. And that’s 60 pence change.

T   Thanks.

A   Would you like a bag?

T   Er, yes, please.

A   There you are. Bye now.

T   Goodbye.


WAITRESS   How was your meal? Everything OK?

THIAGO   It was very nice, thank you.

W   Would you like to see the dessert menu?

T   No, thanks.

W   Maybe some coffee?

T   Er, no, that’s OK. Could I have the bill?

W   Certainly. How would you like to pay?

T   Do you take cards?

W   Yes, of course. Just one moment.

W   Can you type in your PIN and press ‘ENTER’, please.

T   Er, right.

W   And there’s your receipt. Thanks very much.

T   Thanks.


ASSISTANT   Good morning.

THIAGO   Hi. One student, please.

A   Can I see your student card?

T   Sure. Here you are.

A   That’s fine. That’s two fifty, please.

T   OK.

A   Sorry, do you have anything smaller?

T   I’m sorry, no, that’s all I’ve got.

A   That’s OK. That’s three, four, five, ten, thirty, fifty pounds. And here’s your ticket and a guide to the museum exhibits.

T   Thanks very much.

Exercise 3

A. Read the situations. Which things, 1-6, do you think you should do? Which things shouldn’t you do?

Visiting a home in Canada

 before the visit, ask if you can bring something

 take a gift to the hosts

 wear shoes in their home

Having a hot spring bath in Japan

4   wash yourself before you get into the water

5   get out of the water from time to time and rest

6   make a lot of noise

Listen to Megan and Yukio and check your ideas.

B. What advice did Megan and Yukio give? Match 1-7 with a-g.

 You should probably ask ahead of time

 Maybe you can bring a

 Don’t wear

 You have to wash

 After that, you can get into

 The water’s quite hot, so you shouldn’t stay in it

 You can’t make

a   your shoes inside.

b   if you can bring something with you.

 too long.

d   off all the soap, so you are really clean.

e   a lot of noise.

 the hot spring.

 bottle of wine, or maybe some flowers, something like that.



Canada:   1 Yes   2 Yes   3 No

Japan:   4 Yes   5 Yes   6 No


1 b   2 g   3 a   4 d   5 f   6 c   7 e


MEGAN   When you go over to someone’s house for dinner in Canada, you should probably ask ahead of time if you can bring something with you, just to be nice. Erm, and you should probably show up with a gift. Maybe you can bring a bottle of wine, or maybe some flowers, something like that. The other thing to remember is that you have to take your shoes off when you get to the house. Don’t wear your shoes inside.

YUKIO   OK, when you go to a Japanese hot spring, there are a few rules. Women go to the women’s area and men to the men’s area. First, you go into the washing room. Here you wash yourself with a towel and lots of soap. Then you have to wash off all the soap. Then you have to wash off all the soap so you are really clean. After that, you can get into the hot spring. The water’s quite hot, so you shouldn’t stay in it too long. You can get out and rest for a while and then go back in. What else? Well, you can’t make a lot of noise. The spring should be a quiet place where people can just relax.

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