Exercise 1

You will hear sentences containing some of the places below. Number the places you hear from 1 – 7. 

………   departure gate

………   post office

………   restaurant

………   departure lounge

1.…   immigration

………   post box

………   telephone booth

………   information desk

Answers

1    immigration

2    telephone booth

3    restaurant

4    departure gate

5    information desk

6    departure lounge

7    post office

Audioscripts

 Please take this to immigration.

 You’ll find a telephone booth at the end of the lounge.

 The restaurant is on the next floor.

 You should wait by the departure gate.

 Please ask at the information desk.

 I’ll meet you in the departure lounge.

 There’s a post office next to the bank.

Exercise 2

Listen to airport announcements for the people below. Match each name with the correct announcement.

1    Fiona Johnson

2    Yau Chit Man

3    Hisashi Uematsu

4    Linda Kennedy

5    Henri Bourassa

6    Jean Halpern

 

…… report to information desk

…… a telephone call for you

…… message at Air France desk

…… go to the meeting point

…… go to Singapore Airlines desk

…… go to Japan Airlines ticket counter

…… go to immigrations and customs

…… go to Cathay Pacific check-in counter

Answers

1    go to the meeting point

2    go to Cathay Pacific check-in counter

3    go to Japan Airlines ticket counter

4    go to Singapore Airlines desk

5    message at Air France desk

6    report to information desk

Audioscripts

1   Calling Fiona Johnson. Fiona Johnson. Please go to the meeting point.

2   Yau Chit Man. Yau Chit Man. Please meet your party at the Cathay Pacific check-in.

3   Mr Hisashi Uematsu. Mr Hisashi Uematsu. Please report immediately to the Japan Airlines ticket counter.

4   Calling Linda Kennedy. Linda Kennedy. Please come to the Singapore Airlines desk.

5   Mr Henri Bourassa. Mr Henri Bourassa. Please go to the Air France desk for a message.

6   Jean Halpern. Calling Ms Jean Halpern. Please go at once to the information desk.

Exercise 3

Listen to these airport announcements and complete the missing information about each flight.

 

flight

departure time

gate

1

BA445

20.35

16

2

BA116

 

 

3

 

15.25

 

4

 

 

12

5

JAL176

 

 

6

 

 

3

7

 

11.15

 

Answers

1    BA445         20.35     16

2    BA116         16.45     13

3    BA360         15.25     7

4    TWA44       6.05       12

5    JAL177        5.45       17

6    WA375       5.10       3

7    AF86            11.15     15

Audioscripts

1   Announcing the departure of flight BA 445 to Athens at 20.35, gate number 16. BA 445 at 20.35, gate number 16.

2   Announcing the departure of flight BA 116 to Mexico City leaving at 16.45 from gate number 13. Flight BA116 at 16.45 from gate number 13. This flight is now boarding.

3   British Airways announce the departure of flight BA 360 to Boston, leaving at 15.25 from gate 7. Last call for flight BA 360 to Boston, leaving at 15.25 from gate 7.

4   Announcing the departure of TWA flight 44 to Los Angeles, departing at 6.05, gate number 12. TWA flight 44 at 6.05, gate number 12.

5   Japan Airlines announce the departure of flight 176 to Tokyo at 5.45, boarding at gate 17. Flight JAL 176 at 5.45, gate 17.

6   World Airlines announce the departure of flight 375 to San Francisco, boarding at gate 3 at 5.20. Flight WA 375 leaving at 5.10 from gate number 3.

7   Air France announce the departure of flight AF 86 for Paris, leaving at 11.15 from gate 15. Flight AF 86 leaving at 11.15 from gate 15.

Exercise 4

The people below have just arrived at the airport. They want different kinds of hotel accommodation. They each dial a hotel and receive a recorded message. Listen to the message and tick what you think each caller will do next.

1    make a reservation

      try a different hotel

2    make a reservation

      try a different hotel

3    make a reservation

      try a different hotel

4    make a reservation

      try a different hotel

5    make a reservation

      try a different hotel

6    make a reservation

      try a different hotel

Answers

1   try a different hotel

2    make a reservation

3    make a reservation

4    try a different hotel

5    make a reservation

6    try a different hotel

Audioscripts

 Thank you for calling the Plaza Hotel. The Plaza Hotel offers first-class accommodation with rooms starting at £55 a night …

2   This is the Orchard Hotel. The Orchard Hotel offers you comfortable and convenient accommodation in the heart of the business district and only minutes away from the central shops and offices. Rooms at the Orchard Hotel …

3   Welcome to the Seaview Hotel. With a beautiful view of the sea from all rooms and just a short walk to the beach, the Seaview offers reasonably-priced family accommodation. To make a reservation …

4   This is the Shangri-la Hotel. The hotel is situated in the centre of the city. The Shangri-la Hotel has rooms priced from £50 to £100 a night …

5   Thank you for calling the Regent Hotel. The Regent is located in the centre of the city, near the British Museum, and is about one hour by bus from the airport. Prices start at £

6   Welcome to the Miranda Hotel. The Miranda offers clean and comfortable accommodation for the business traveller, with prices starting at £45 a night. All rooms are single rooms at the Miranda …

Exercise 5

You will hear people who have just arrived at an airport phoning friends. Their friends are out. They leave a message on their friend’s answering machine. Tick the messages they leave.

1    will call again today

      wants a place to stay

      called to say ‘Hello.’

2    wants a place to stay

      staying at a hotel

      staying with friends

3    call me at my hotel

      visit me at my hotel

      will call you later at the hotel

4    in town for a day

      in town for three or four days

      in town for a week

5    will meet you tonight

      will meet you tomorrow night

      wants to meet you at the weekend

6    will have dinner with you at your home

      invites you to the hotel for dinner

      invites you out to dinner

Answers

1   called to say ‘Hello.’

2    wants a place to stay

3    call me at my hotel

4    in town for three or four days

5    wants to meet you at the weekend

6    invites you out to dinner

Audioscripts

1   Hello, Jean. This is Annette. I’m at the airport. Our plane’s stopped for an hour and we leave shortly for New York. How is everyone? Sorry we didn’t manage to have a chat.

2   Hello. This is David. I’ve just arrived at the airport. I’m having trouble finding a hotel. Can I stay with you for a few days? I’ll call you back in an hour.

3   Good afternoon. This is Don Wilson. I’ve just arrived and I’ll be booking into the Plaza Hotel. Can you call me there this evening?

4   Hello. This is Brenda. I’m here for a few days to attend a conference. I hope we can get together soon. I’m staying at the Convention Hotel.

5   Hello. This is Nigel. I’ve just got here. I’ll be busy for the next couple of days, but can we meet on Saturday or Sunday? I’ll call you tonight.

6   This is Janet Simpson. I’ve just arrived. Are you free to have dinner with me tonight? I’d like to take you out to a nice restaurant.

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