Exercise 1
A. Listen to the interview. Mark the sentences T (true) or F (false). Correct the F sentences.
1 Dino’s father was a barber in Greece.
2 When he came to the UK, he trained with Vidal Sassoon for two years.
3 He does a wide variety of hair treatments.
4 He thinks it’s important for hairdressers to be good listeners.
5 He thinks men get just as stressed about their hair as women.
6 It’s difficult to fix a mistake in hair colour.
7 A woman once got very upset with him because he cut her hair very short.
8 Hairdressers often think a client’s hair needs to be cut more.
9 Dino would never say no to a client’s request.
10 He thinks to have good hair, you need to go to a good hairdresser.
Answers
1 F (He wasn’t a barber, but Dino doesn’t say what his father’s job was. His aunt was a hairdresser.)
2 T
3 T
4 T
5 F (He thinks women get more stressed.)
6 F (It’s easy.)
7 T
8 T
9 F (He says no to treatments.)
10 F (You need to use good hair products.)
Audioscripts
I = interviewer, D = Dino
I Dino, what made you choose hairdressing?
D Er, I always liked it from when I was child. I remember being taken to the barber’s by my dad when I was a child in Greece, and I really loved the atmosphere there.
I He wasn’t a barber himself, though?
D No, but my aunt was a hairdresser.
I What sort of training did you do?
D When I came to London, I went to the Vidal Sassoon Academy. It was a two-year course – absolutely fantastic, very intense. I loved it!
I What sort of things do you love or hate doing in hairdressing?
D I love everything. There really isn’t anything I don’t like. And I do everything: cut, colour, highlights, straightening. Nowadays, some hairdressers specialize in maybe just colour, or just styling, but I think it’s important to do everything.
I What do you think are important qualities for a hairdresser?
D Well, as I just said, I think being able to do everything – colour, styling, cutting – is very important. I don’t believe in specializing in just one area.
I Any other important qualities?
D I think you need to be sociable, to be able to talk to people, calm them down if they’re stressed, listen to them if they want to talk.
I Do you enjoy that?
D Yes, I do. The sociable side of hairdressing was one of the things that attracted me to it. Even women who want to tell me all their problems – I don’t mind it at all; it doesn’t distract me.
I Are women clients very different from men?
D Yes, definitely. They are normally the ones who want to talk, and they are much more worried – stressed – about their hair. Men are more quiet and relaxed, and they’re not normally very fussy about their hair.
I What do you do if a client doesn’t like the results?
D I try to correct it immediately. That’s easy if it’s the colour – less easy if it’s a cut.
I Have you ever had a really bad experience, I mean one where you couldn’t correct it?
D Only once, when I was still at college. I cut a woman’s hair shorter than she was expecting it – not much, only about one centimetre shorter, but she burst into tears – and I couldn’t correct that.
I Is it true that hairdressers always want to cut off more hair than their clients want?
D I think maybe it is. Many hairdressers want to make the hair healthier, and cut off all the parts that are, you know, damaged. Or sometimes they have a style in mind and they just want to do it. But obviously, normally I try to do what the customer wants. You have to be flexible. That’s another important quality in a hairdresser.
I So, if you completely disagreed with what a client wanted, would you still do it?
D Well, if a client wanted a treatment that I thought was going to damage her hair – for example, if she wanted to have her hair bleached when it was already in bad condition – then I would say no. But if it was a question of style – for example, a woman who wanted to have her head shaved completely – I would try to convince her that it wasn’t a good idea, but if she insisted, I would do it. It’s her choice after all.
I Do you have any tips for having good hair?
D Yes – use good products, ones which are right for your type of hair. I notice that a lot of people take a lot of trouble choosing the right face cream – you know, for dry skin, or problem skin. For day, for night, and so on. But with shampoo, they just buy the first one they see in the supermarket.
I Thank you very much, Dino. I won’t forget this.
Exercise 2
A. Listen to Stephen and Joanna talking and complete the chart.
|
|
Stephen |
Joanna |
The body polish |
Score out of 10 |
|
|
Reasons |
|
|
|
The foot treatment |
Score out of 10 |
|
|
Reasons |
|
|
Answers
|
|
Stephen |
Joanna |
The body polish |
Score out of 10 |
0 |
10 |
Reasons |
It was hot, sticky, and uncomfortable. He felt stupid. |
It smelled amazing and the head massage was divine. |
|
The foot treatment |
Score out of 10 |
9 |
9 |
Reasons |
Now his feet look great |
It was a luxury. She loves the colour of her nails |
Audioscripts
S = Stephen, J = Joanna
The body polish
J So? What did you think?
S It was just horrible! Horrible. First, they covered me in fruit puree, then they wrapped me in plastic film, then in blankets, and then I was left on a water bed. I mean, come on! Fruit’s for eating, not for putting on your body. It was hot and sticky, and incredibly uncomfortable. And I felt so stupid. I’d never have that again. I give it zero out of ten.
J Sticky? It was fruit, for goodness’ sake! I thought it was wonderful. It smelled amazing, and the head massage was divine. I mean, how could anybody not like it? That was one of my favourite spa treatments ever. Ten out of ten.
The foot treatment
S Wow!
J Don’t tell me – you liked it!
S It was wonderful!
J I must say, your feet look… well, better. Clean, anyway.
S Well, I’ve never liked my feet much, to be honest, but now they look great. Definitely worth the time and money. Nine out of ten. What do you think?
J Yes, it was great. A real luxury. And I love the colour they painted my nails. I agree – nine out of ten. You see…
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