Simple Future Tense – English Grammar Exercises for A1
You are working as a store clerk. Choose the best option (A, B, or C) to respond to the customers.
1 Customer: “Do you have this shirt in blue?”
You: “Just a moment. I ______ check the back room for you.”
(A) will
(B) am
(C) will to
2 Customer: “Where is the fitting room?”
You: “Follow me. I ______ you.”
(A) am showing
(B) will show
(C) will to show
3 Customer: “I want to speak to the manager!”
You: “Please wait here. I ______ call him immediately.”
(A) will call
(B) call
(C) will calls
4 Customer: “Is this item on sale?”
You: “Let me see. I ______ scan the barcode to check the price.”
(A) scanning
(B) am scan
(C) will scan
5 Customer: “Can I get a new shopping basket?”
You: “Of course. I ______ bring one right away.”
(A) will bring
(B) bring will
(C) will bringing
6 Customer: “This display phone is not working.”
You: “I am sorry about that. I ______ ask our technician to help you.”
(A) am ask
(B) will ask
(C) ask
7 Customer: “I need two of these cups.”
You: “We only have one here, but I ______ find another one in the warehouse.”
(A) finding
(B) will to find
(C) will find
8 Customer: “Can you wrap this as a gift?”
You: “Yes, I ______ do it for you at the next counter.”
(A) will do
(B) doing
(C) will does
9 Customer: “I am looking for the shoes department.”
You: “It is upstairs. I ______ take you there.”
(A) am taking
(B) take
(C) will take
10 Customer: “How much is this?”
You: “There is no price tag. I ______ ask my supervisor.”
(A) ask will
(B) will ask
(C) will asking
11 Customer: “Are there any more discounts on this laptop?”
You: “I don’t know, but I ______ check the system for you.”
(A) will check
(B) am check
(C) checks
12 Customer: “This shirt has a dirty spot.”
You: “I apologize. I ______ get you a clean one.”
(A) am getting
(B) get
(C) will get
13 Customer: “I want a refund for this item.”
You: “Okay, please give me your receipt. I ______ process the return for you.”
(A) process
(B) will process
(C) will to process
14 Customer: “Can you help me carry these bags to my car?”
You: “Certainly, I ______ help you.”
(A) will
(B) am
(C) will to
15 Customer: “I have been waiting for ten minutes!”
You: “I am very sorry. I ______ be right with you.”
(A) am
(B) will
(C) will to
16 Customer: “Can I leave my bags here while I shop?”
You: “Yes, don’t worry. I ______ watch them for you.”
(A) watch
(B) am watching
(C) will watch
17 Customer: “Do you accept credit cards?”
You: “Yes. Please insert your card, and I ______ print the receipt.”
(A) will print
(B) printing
(C) will printed
18 Customer: “I need to exchange this size.”
You: “No problem. I ______ be long. Just one minute!”
(A) won’t
(B) don’t will
(C) am not
19 Customer: “Are you closing the store now?”
You: “No, take your time. We ______ close for another thirty minutes.”
(A) don’t
(B) will not to
(C) won’t
20 Customer: “Oh no, I dropped my drink on the floor!”
You: “Please step back. I ______ clean it up immediately.”
(A) ‘m clean
(B) ‘ll clean
(C) ‘ll to clean
ANSWER KEY & EXPLANATIONS
1 (A)
Explanation: – Correct (A): “Will” is used to make a spontaneous decision to help the customer right at the moment of speaking.
- Incorrect (B): “am” is a common mistake (students confuse the present continuous with future decisions).
- Incorrect (C): “will to” is structurally incorrect. Modals do not take the word “to”.
2 (B)
Explanation: – Correct (B): Offers to show the way using “will + base verb”.
- Incorrect (A): “am showing” describes an action already in progress or a fixed plan, not an immediate offer.
- Incorrect (C): “will to show” has an unnecessary “to”.
3 (A)
Explanation: – Correct (A): Standard structure for an immediate future action: Subject + will + base verb (“call”).
- Incorrect (B): “call” (Present Simple) lacks the future auxiliary verb.
- Incorrect (C): “will calls” is grammatically wrong. Never add “-s” to the verb after “will”.
4 (C)
Explanation: – Correct (C): “Will scan” shows the clerk’s immediate reaction to the customer’s question.
- Incorrect (A): “scanning” lacks an auxiliary verb.
- Incorrect (B): “am scan” is a basic structural error.
5 (A)
Explanation: – Correct (A): The decision to bring a basket is made exactly when the customer asks for it.
- Incorrect (B): “bring will” has the wrong word order.
- Incorrect (C): “will bringing” incorrectly uses an “-ing” form after a modal verb.
6 (B)
Explanation: – Correct (B): Responding to a problem by deciding to ask the technician.
- Incorrect (A): “am ask” combines “to be” with a base verb, which is a common A1 mistake.
- Incorrect (C): “ask” is the present simple tense, which does not convey the future action.
7 (C)
Explanation: – Correct (C): “Will find” is used to offer a solution to the customer’s shortage.
- Incorrect (A): “finding” is incomplete.
- Incorrect (B): “will to find” violates the rule of modal verbs being followed directly by a base verb.
8 (A)
Explanation: – Correct (A): Agreeing to do a task for the customer right now.
- Incorrect (B): “doing” lacks the future auxiliary.
- Incorrect (C): “will does” is a structural error; the verb must remain in its base form, not “-es”.
9 (C)
Explanation: – Correct (C): Offering to guide the customer.
- Incorrect (A): “am taking” sounds like a pre-arranged schedule rather than a spontaneous offer to help.
- Incorrect (B): “take” lacks the word “will”.
10 (B)
Explanation: – Correct (B): The clerk doesn’t know the price and makes a quick decision to ask the supervisor.
- Incorrect (A): “ask will” has backward word order.
- Incorrect (C): “will asking” is incorrect because “-ing” cannot follow “will”.
11 (A)
Explanation: – Correct (A): “Will check” is the professional way to say you are going to look into the system right now.
- Incorrect (B): “am check” is a structural mistake.
- Incorrect (C): “checks” is grammatically incorrect for the subject “I”.
12 (C)
Explanation: – Correct (C): “Will get” acts as a quick solution and a mild apology/promise to fix the dirty shirt issue.
- Incorrect (A): “am getting” is the wrong tense for a spontaneous decision.
- Incorrect (B): “get” uses the present simple inappropriately here.
13 (B)
Explanation: – Correct (B): Confirms that the clerk will handle the refund process.
- Incorrect (A): “process” is missing the future indicator.
- Incorrect (C): “will to process” has an unnecessary “to”.
14 (A)
Explanation: – Correct (A): “I will” is followed by the base verb “help” later in the sentence.
- Incorrect (B): “am” (I am help you) is structurally incorrect.
- Incorrect (C): “will to” has the incorrect “to”.
15 (B)
Explanation: – Correct (B): “I will be right with you” is a standard customer service phrase meaning “I will help you very soon”.
- Incorrect (A): “am” changes the meaning to present, which doesn’t fit the context of asking them to wait.
- Incorrect (C): “will to” is grammatically wrong.
16 (C)
Explanation: – Correct (C): The clerk offers to watch the bags, making a spontaneous promise.
- Incorrect (A): “watch” is the present simple tense (for routines).
- Incorrect (B): “am watching” implies the action has already started before the customer asked.
17 (A)
Explanation: – Correct (A): Telling the customer the next step in the payment process.
- Incorrect (B): “printing” lacks an auxiliary verb.
- Incorrect (C): “will printed” incorrectly uses a past tense verb after a modal.
18 (A)
Explanation: – Correct (A): “Won’t” (will not) is used to promise that the wait time will not be long.
- Incorrect (B): “don’t will” is an incorrect, self-created negative structure.
- Incorrect (C): “am not” doesn’t work with the base verb “be” that follows in the sentence.
19 (C)
Explanation: – Correct (C): Assuring the customer by stating a negative future fact (“we won’t close”).
- Incorrect (A): “don’t” (Present Simple) is a common mistake for A1 learners when talking about the future.
- Incorrect (B): “will not to” includes an unnecessary “to”.
20 (B)
Explanation: – Correct (B): ” ‘ll ” is the natural contraction for “will”. “I’ll clean” shows a rapid response to an emergency.
- Incorrect (A): ” ‘m clean ” means “I am clean”, which makes no sense in this context.
- Incorrect (C): ” ‘ll to clean ” has an unnecessary “to”.
GRAMMAR POINTS TO REMEMBER
- On-the-spot Decisions: In customer service, when a customer asks a question or presents a problem, you use “Will” to tell them what you are going to do right now to help them.
(Example: “I will check the back room.” / “I will call the manager.”) - Offers to Help: “Will” is the most polite and natural way to offer assistance immediately.
(Example: “I will carry these bags for you.”) - The Golden Grammar Rule: Always use Will + Base Verb.
- Never add “to” (Incorrect: I will to show you).
- Never use “-ing”, “-s”, or “-ed” (Incorrect: I will finding, I will asks).
- Contractions (‘ll / won’t): In spoken English, “I will” is often shortened to “I’ll” (I’ll get a clean one). The negative form “will not” becomes “won’t” (I won’t be long).