Personal Info – A1 English Listening Exercise
Listening 1
Listen to the conversation between a security guard and a lost child. Choose the correct answer (A, B, or C) for each question.
1 How do you spell the mother’s name?
(A) E-N-N-A
(B) E-M-M-A
(C) A-M-M-A
2 What is the mother’s phone number?
(A) 555-3882
(B) 555-3822
(C) 555-8382
3 Who is the girl looking for?
(A) Her father
(B) Her sister
(C) Her mother
ANSWER KEY & EXPLANATIONS
1 (B) E-M-M-A
- Explanation: The child clearly spells her mother’s name as “E-M-M-A”. Option (A) “E-N-N-A” is a phonetic trap because the letters ‘M’ and ‘N’ sound very similar. Option (C) starts with an ‘A’, which tests the common confusion between the English vowels ‘E’ and ‘A’.
2 (A) 555-3882
- Explanation: Both the child and the security guard say the number “5-5-5, 3-8-8-2”. Option (B) is a trap that puts the “double” sound on the wrong number (double 2 instead of double 8). Option (C) mixes up the order of the numbers 3 and 8.
3 (C) Her mother
- Explanation: The security guard asks, “What is your mother’s name?” and the child says, “Please call my mom.” Options (A) and (B) are plausible family members but are not mentioned in the conversation.
AUDIO SCRIPT
Security Guard: Hello, little girl. Are you lost? Don’t cry. I can help you. What is your name?
Child: (sniffling) My name is Lily. L-I-L-Y.
Security Guard: Okay, Lily. Don’t worry. What is your mother’s name?
Child: Her name is Emma. E-M-M-A.
Security Guard: E-M-M-A. Good. Do you know your mother’s phone number?
Child: Yes… It is 5-5-5… 3-8-8-2.
Security Guard: Let me repeat that. 5-5-5… 3-8-8-2. Is that right?
Child: Yes. Please call my mom.
Listening 2
Listen to the conversation between a police officer and a citizen. Choose the correct answer (A, B, or C) for each question.
1 How do you spell the man’s last name?
(A) C-A-R-D-E-R
(B) G-A-R-T-E-R
(C) C-A-R-T-E-R
2 How old is Brian?
(A) 14
(B) 40
(C) 44
3 What is Brian’s address?
(A) 60 Park Street
(B) 16 Park Street
(C) 16 Dark Street
ANSWER KEY & EXPLANATIONS
1 (C) C-A-R-T-E-R
- Explanation: The citizen clearly spells the last name as “C-A-R-T-E-R”. Option (A) is a phonetic trap because the letter ‘T’ and ‘D’ can sound similar in spoken English (especially in American English). Option (B) uses ‘G’ instead of ‘C’.
2 (B) 40
- Explanation: The citizen says, “He is forty years old,” and clarifies with “four-zero.” Option (A) “14” (fourteen) is the classic trap for the “-teen” and “-ty” sounds. Option (C) “44” is not mentioned.
3 (B) 16 Park Street
- Explanation: The citizen says the address is “16 Park Street” and repeats “One-six”. Option (A) “60” is a phonetic trap for “16”. Option (C) “Dark Street” tests the listener’s ability to hear the first letter correctly (‘P’ vs ‘D’).
AUDIO SCRIPT
Citizen: Hello, officer. I found this wallet on the street.
Police Officer: Thank you. Let’s look inside. There is an ID card. What is the name on it?
Citizen: The name is Brian… Brian Carter. That is C-A-R-T-E-R.
Police Officer: C-A-R-T-E-R. Okay. How old is he?
Citizen: He is forty years old. Yes, four-zero.
Police Officer: Forty. And what is his address?
Citizen: It says 16 Park Street. One-six Park Street.
Police Officer: 16 Park Street? I will call him. Thank you for your help.
Listening 3
Listen to the conversation at the airport. Choose the correct answer (A, B, or C) for each question.
1 What is the problem with the ticket?
(A) The flight number is wrong.
(B) The time is wrong.
(C) The name is wrong.
2 How do you spell the passenger’s last name?
(A) B-O-W-A-N
(B) V-O-W-E-N
(C) B-O-W-E-N
3 What is the passenger’s flight number?
(A) 4
(B) 14
(C) 40
ANSWER KEY & EXPLANATIONS
1 (C) The name is wrong.
- Explanation: The passenger says in the first sentence, “My name is wrong on this plane ticket.” Option (A) is a trap because the flight number is mentioned later, but it is not the problem. Option (B) is never mentioned.
2 (C) B-O-W-E-N
- Explanation: The passenger clearly spells his name as “B-O-W-E-N”. Option (A) is the trap because the staff guesses “B-O-W-A-N”, but the passenger rejects it by saying, “The letter E, not A.” Option (B) is a phonetic trap testing the difference between the ‘B’ and ‘V’ sounds.
3 (B) 14
- Explanation: The passenger says, “It is flight fourteen,” and repeats “One-four” to be clear. Option (C) “40” (forty) is the classic trap for the “-teen” vs “-ty” sound. Option (A) “4” (four) sounds similar but is incorrect.
AUDIO SCRIPT
Passenger: Excuse me. My name is wrong on this plane ticket.
Airline Staff: Oh, I am sorry. What is your name, sir?
Passenger: My name is David Bowen.
Airline Staff: Bowen. Is that B-O-W-A-N?
Passenger: No, it is B-O-W-E-N. The letter E, not A.
Airline Staff: Okay, B-O-W-E-N. And what is your flight number?
Passenger: It is flight fourteen. One-four.
Airline Staff: Flight fourteen. Thank you, Mr. Bowen. Here is your new ticket.
Listening 4
Listen to the phone call between a student and IT support. Choose the correct answer (A, B, or C) for each question.
1 What did the student forget?
(A) His student ID.
(B) His password.
(C) The school website.
2 What is the student ID number?
(A) 89-225
(B) 89-255
(C) 98-225
3 When is the student’s birthday?
(A) August 4th
(B) October 14th
(C) August 14th
ANSWER KEY & EXPLANATIONS
1 (B) His password.
- Explanation: The student clearly says, “I forgot my password for the school website.” Option (A) is a trap; the IT staff asks for his student ID later, but he didn’t forget it. Option (C) is where he needs to log in, not what he forgot.
2 (A) 89-225
- Explanation: Both the student and the IT staff say the number “8-9, 2-2-5”. Option (B) “89-255” is a trap that puts the “double” sound on the number 5 instead of the number 2. Option (C) mixes up the first two numbers.
3 (C) August 14th
- Explanation: The student says his date of birth is “August 14th”. Option (A) “August 4th” is the trap; the IT staff guesses this, but the student rejects it and clarifies, “No, August 14th. One-four.” Option (B) is a different month not mentioned in the audio.
AUDIO SCRIPT
IT Staff: Hello, School IT Support. How can I help you?
Student: Hi. I forgot my password for the school website.
IT Staff: No problem. What is your student ID number?
Student: It is 8-9… 2-2-5.
IT Staff: Let me check. 8-9… 2-2-5. Okay, I see it. And what is your date of birth?
Student: It is August 14th.
IT Staff: August 4th?
Student: No, August 14th. One-four.
IT Staff: Oh, sorry. August 14th. Okay, your new password is ready.
Listening 5
Listen to the phone call between a delivery driver and a customer. Choose the correct answer (A, B, or C) for each question.
1 How do you spell the street name?
(A) M-A-B-L-E
(B) M-A-P-L-E
(C) M-A-P-E-L
2 What is the customer’s house number?
(A) 15
(B) 50
(C) 55
3 What does the customer’s house look like?
(A) A white house with a blue door.
(B) A blue house with a black door.
(C) A blue house with a white door.
ANSWER KEY & EXPLANATIONS
1 (B) M-A-P-L-E
- Explanation: The customer spells the street name clearly: “M-A-P-L-E”. Option (A) is a phonetic trap because the letter ‘P’ and ‘B’ can sound similar. Option (C) mixes up the order of the last two letters.
2 (B) 50
- Explanation: The driver asks if the house is “number 15” (which is the trap), but the customer corrects him and says, “No, my house number is 50. Five-zero.” Option (C) is not mentioned.
3 (C) A blue house with a white door.
- Explanation: The customer explicitly states, “It is a blue house with a white door.” Option (A) is a very common trap that swaps the colors of the house and the door. Option (B) uses a color (“black”) that was never mentioned.
AUDIO SCRIPT
Delivery Driver: Hello, is this Mr. Thomas? This is the delivery driver. I am on your street, but I cannot find your house.
Customer: Oh, hello. Are you on Maple Street? That is M-A-P-L-E.
Delivery Driver: Yes, I am on Maple Street. Are you at number 15?
Customer: No, my house number is 50. Five-zero.
Delivery Driver: Oh, number 50. I see. What color is your house?
Customer: It is a blue house with a white door.
Delivery Driver: A blue house with a white door… Ah, I see it now! Thank you.
