Accidents & Emergencies – A2 English Listening Exercise

1 (B) At the train station

• Explanation: The tourist clearly states, “I’m at the central train station.” Option (C) is a trap because she mentions the bus stop later, but that is where the thief ran to, not where the theft happened. Option (A) is who she is calling.

2 (A) Buying a ticket

• Explanation: She says, “I was buying a ticket, and a man ran past and grabbed my bag.” Option (B) is a trap related to the bus stop. Option (C) is a trap because she is making a phone call now, but she wasn’t doing it when the bag was stolen.

3 (B) A black shirt and a red hat

• Explanation: This question uses “The Twist”. The tourist first remembers a “blue jacket” (Option A – Trap), but quickly corrects herself (“no, wait! That was another man”). She confirms the thief was wearing “a black shirt” and “a red hat”. Option (C) mixes up the colors.

Police Officer: Central Police Department, how can I help you?

Tourist: Help! Someone just stole my bag!

Police Officer: Please stay calm, madam. Where are you right now?

Tourist: I’m at the central train station. I was buying a ticket, and a man ran past and grabbed my bag.

Police Officer: I understand. Can you describe him? What was he wearing?

Tourist: Um, let me think. He was wearing a blue jacket… no, wait! That was another man. The thief was wearing a black shirt.

Police Officer: A black shirt. Did you notice anything else?

Tourist: Yes, he also had a red hat. He ran outside towards the bus stop.

Police Officer: Okay, we will send an officer there immediately.

1 (B) Outside the post office

• Explanation: The caller says, “I am on Main Street, right outside the post office.” Option (A) is a trap because the dispatcher mentions “police” at the beginning of the call. Option (C) is plausible for a medical emergency but is not where the caller is.

2 (A) He tripped and fell.

• Explanation: This is “The Twist”. The caller says, “at first I thought he just tripped and fell over something.” Options (B) and (C) are plausible guesses in real life but are not mentioned in the audio.

3 (C) A nurse

• Explanation: The caller says, “a woman here says she is a nurse. She is helping him now.” Option (A) is a trap because the dispatcher asks the caller to do CPR, but the caller says “No, I don’t”. Option (B) is wrong because the dispatcher is on the phone, not at the scene.

Dispatcher: 911 emergency. Do you need police, fire, or medical?

Caller: Medical, please! Hurry! I am on Main Street, right outside the post office. An older man just collapsed on the sidewalk!

Dispatcher: Okay, please stay calm. Is he awake right now?

Caller: Um, well, at first I thought he just tripped and fell over something. But he is not moving at all. I think he is unconscious!

Dispatcher: I am sending an ambulance to Main Street right now. Do you know how to do CPR?

Caller: No, I don’t. But wait… a woman here says she is a nurse. She is helping him now.

Dispatcher: That is good. Stay on the line with me until the ambulance arrives.

1 (B) The man didn’t stop for the red light in time.

• Explanation: The man admits his fault by saying, “I didn’t see the red light in time, and I couldn’t stop my car.” Options (A) and (C) are common reasons for accidents in real life, but they are not mentioned in the audio.

2 (B) The rear bumper

• Explanation: This question features “The Twist”. The woman originally thought her back door was broken because of the noise (Option A – Trap). However, the man clarifies, “your door is perfectly fine. There is only a small scratch on your rear bumper.” Option (C) is not mentioned.

3 (C) Give each other their information

• Explanation: The man suggests, “Let’s just exchange phone numbers and our insurance information,” and the woman agrees. Option (A) is a trap; the woman asks if they should call the police, but the man rejects the idea (“I don’t think we need the police”). Option (B) is not mentioned as their immediate next step.

Woman (Driver 1): Oh my goodness! Are you okay?

Man (Driver 2): Yes, I’m okay. I am so sorry! I didn’t see the red light in time, and I couldn’t stop my car.

Woman: Well, I’m just glad nobody is hurt. But I heard a really loud noise. I thought my whole back door was broken!

Man: Let’s look… Um, actually, your door is perfectly fine. There is only a small scratch on your rear bumper here.

Woman: Phew. You’re right, it’s not too bad. Should we call the police?

Man: I don’t think we need the police for just a scratch. Let’s just exchange phone numbers and our insurance information. I will pay for the repair.

Woman: Alright, let me get my phone.

1 (C) In a taxi

• Explanation: This is “The Twist”. The staff asks if he left it at the hotel (Option A – Trap), and Leo says he thought so too, but then confirms: “Actually, I left it in a taxi this morning.” Option (B) is a trap because he mentions flying home tomorrow, which relates to the airport, but he didn’t lose it there.

2 (B) An emergency travel document

• Explanation: Leo asks for a new passport (Option A – Trap), but Maria says it takes two weeks. Instead, she says, “we can give you an emergency travel document.” Option (C) is plausible for a travel emergency but is not mentioned in the audio.

3 (A) Two photos

• Explanation: At the end of the conversation, Maria tells Leo to fill out a form and “give me two photos.” Option (B) is a trap related to the taxi. Option (C) is a common requirement in real life but is not mentioned in this audio.

Leo (Tourist): Excuse me. I need help. I lost my passport!

Maria (Embassy Staff): Oh, I’m sorry to hear that. Please calm down. Did you leave it at your hotel?

Leo: I thought I did, but I checked my room twice. Actually, I left it in a taxi this morning. And I need to fly home tomorrow! Can I get a new passport today?

Maria: Unfortunately, a new passport takes two weeks to make. However, we can give you an emergency travel document. You can use it to fly home.

Leo: Oh, thank goodness. What do I need to do?

Maria: Please fill out this form first, and then give me two photos.

1 (C) On the beach

• Explanation: This is “The Twist”. The receptionist asks if he left it inside his room (Option A – Trap), and the guest thought he left it at the restaurant (Option B – Trap). However, he confirms, “actually, I dropped it while I was walking on the beach.”

2 (A) 315

• Explanation: The guest clearly says, “It’s room 315” (Three-fifteen). Option (B) is a trap because “fifty” and “fifteen” sound similar. Option (C) uses the same numbers but in the wrong order.

3 (B) His passport or ID

• Explanation: The receptionist says, “I will need to see your ID or passport first.” Option (A) is a plausible item to ask for at a hotel, but it is not mentioned. Option (C) is a trap because the old key card is exactly what the man lost.

Guest (Mr. Smith): Excuse me, I have a problem. I can’t find my room key.

Receptionist: Oh, I’m sorry to hear that, sir. Did you leave it inside your room?

Guest: No, I am sure I had it with me. I thought I left it at the seafood restaurant, but actually, I dropped it while I was walking on the beach.

Receptionist: I see. Don’t worry, that happens a lot. What is your room number, please?

Guest: It’s room 315. Can I get a new key card right now?

Receptionist: Yes, of course. But I will need to see your ID or passport first.

Guest: Oh, sure. Let me look in my bag. Here is my passport.