Practice English Reading Exercises for B1 – Office, Tech & Creative Roles

Reading » B1 English Reading Exercises » Office, Tech & Creative Roles – B1 English Reading Exercises

Exercises:   12345678910

Reading 1

For each question, choose the correct answer.

The Secret to a Simple Smile

Last summer, I was looking for a part-time job to save up for a new laptop. I eventually found work as a market researcher for a local company. My daily task was to stand in the busy city centre and ask passing shoppers to fill out short surveys on a tablet. I accepted the job immediately because I thought it would be incredibly easy. I imagined I would just politely ask a few simple questions, record the answers, and easily get paid at the end of the day.

However, my first week was a complete disaster. I quickly discovered that approaching strangers on the street is actually terrifying. I stood there with my tablet, politely asking people if they had five minutes to spare for my research. Unfortunately, most of them were in a hurry and completely ignored me. Others were quite rude, telling me to go away before I could even finish my first sentence. By the time Friday arrived, I felt completely exhausted and was seriously thinking about giving up and finding a different job.

Over the weekend, I decided I needed to change my approach. I realised that if I looked nervous or sounded like a robot, nobody would want to talk to me. The following Monday, I tried something completely different. Instead of just jumping straight into the survey questions, I started making eye contact, wearing a huge, friendly smile, and opening with a quick joke. If it was raining, for instance, I would say something funny about the lovely summer weather before mentioning the survey.

To my surprise, this small change in my behaviour made a massive difference. People actually stopped walking and listened to me. Even if they didn’t have time to complete the survey, they smiled and declined politely. But many others laughed at my jokes and were genuinely happy to answer my questions. Suddenly, I was completing my daily targets without any problems at all, and the job became much more enjoyable.

That summer taught me a very important lesson about the psychology of sales and communication. I learned that whether you are doing a survey or selling a product, the most important thing is how you make the other person feel. If you can make a positive human connection first, people are much more willing to give you their valuable time.

 

1   Why did the writer take the job as a market researcher?

     (A) He wanted to learn how to use a tablet.

     (B) He believed the work would not be difficult.

     (C) He needed to do some research for his studies.

     (D) He enjoyed talking to shoppers in the city centre.

 How did the writer feel by the end of his first week?

     (A) Annoyed because the survey took too long to complete.

     (B) Surprised by how many people had five minutes to spare.

     (C) Ready to quit because people were reacting negatively to him.

     (D) Terrified that his boss would fire him for being too polite.

3   What did the writer decide to do differently on Monday?

     (A) He tried to act in a more amusing and welcoming way.

     (B) He waited for people to approach him to ask about the weather.

     (C) He stopped asking people if they wanted to do the survey.

     (D) He read the survey questions faster so people wouldn’t be bored.

 After changing his approach, the writer found that

     (A) people who were too busy still completed the survey.

     (B) he easily reached the number of surveys he needed to do.

     (C) he no longer needed to tell jokes to get people’s attention.

     (D) the shoppers were asking him questions about the survey.

5   What would the writer write in a blog post about his summer job?

     (A) “I realised that market research is impossible because people in the city are just too rude to stop and help strangers.”

     (B) “My summer job showed me that creating a good relationship with someone is the secret to getting them to listen to you.”

     (C) “Telling jokes is a great way to entertain yourself when you are doing a boring job, even if it doesn’t help you work faster.”

     (D) “I’m so glad I quit my job in the first week. It taught me that you should never do something that makes you feel uncomfortable.”

Answer Key & Explanations

1   B – The text states in the first paragraph, “I accepted the job immediately because I thought it would be incredibly easy,” which directly paraphrases to believing the work would not be difficult.

 C – In the second paragraph, the writer explains that people “ignored” him or were “quite rude,” which made him feel exhausted and “seriously thinking about giving up and finding a different job.” This matches being ready to quit due to negative reactions.

3   A – Paragraph three explains that instead of jumping into questions, he started “wearing a huge, friendly smile, and opening with a quick joke.” This is a factually correct paraphrase for acting in a more amusing and welcoming way.

 B – The fourth paragraph states that after making the change, “I was completing my daily targets without any problems at all.” This maps perfectly to easily reaching the number of surveys he needed to do.

 B – This option successfully captures the global meaning and the specific lesson in the final paragraph: “I learned that… the most important thing is how you make the other person feel. If you can make a positive human connection first, people are much more willing to give you their valuable time.”

Reading 2

For each question, choose the correct answer.

Backstage Beauty

My name is Mia, and last week I had the most exhausting but amazing weekend of my life. I got a temporary job as an assistant to a professional makeup artist at a major city fashion show. I’ve always loved experimenting with cosmetics and watching online tutorials, so I was thrilled when I got the position. However, stepping backstage for the first time, I felt incredibly nervous. It was extremely loud, with people running in every direction, and I wondered if I was really ready for such a crazy environment.

For the first few hours, my job wasn’t exactly glamorous. While the professional artists were creating beautiful looks, my main responsibility was cleaning hundreds of dirty brushes. As soon as an artist finished with a model, they would throw their used brushes into my bowl. I had to wash, dry, and return them perfectly clean in minutes. The pace was stressful, and my hands were constantly covered in dark eyeshadow and sticky lip gloss. I started to think that perhaps the fashion industry wasn’t as magical as I had always imagined.

Then, everything changed. About an hour before the show started, one of the main artists suddenly felt unwell and had to go home. Panic spread across the room because several models still needed their makeup done. My boss, Elena, looked around the room and suddenly pointed at me. She asked if I could do a simple, natural look for one of the newer, younger models. My heart beat so fast I thought I might faint, but I knew I had to say yes.

I picked up my tools and tried to remember everything I had ever learned. I carefully applied the foundation, added a soft pink blush, and finished with a little mascara. The model was very sweet and told me to relax, which really helped me focus. When I finished, Elena came over to inspect my work. She smiled brightly and said it was absolutely perfect for the runway.

Seeing the model walk down the catwalk later that evening was an unforgettable experience. My confidence grew so much in just a few hours. Even though I now know how stressful and difficult the work can be, that rush of excitement confirmed everything. I am absolutely certain that I want to become a professional makeup artist in the future.

 

 How did Mia feel when she first arrived backstage?

     (A) She was excited but worried about the chaotic atmosphere.

     (B) She felt confident because she had watched many tutorials.

     (C) She was disappointed that the fashion show was so small.

     (D) She was annoyed by how loud the other artists were.

2   What does Mia say about her main task at the beginning of the day?

     (A) It was much more glamorous than she had expected.

     (B) She had to use dirty brushes to do the models’ makeup.

     (C) It made her doubt whether she wanted to work in fashion.

     (D) She was too slow to return the brushes to the artists on time.

3   Why was Mia asked to do a model’s makeup?

     (A) The younger models requested an assistant to do it.

     (B) One of the makeup artists became ill and left.

     (C) Elena wanted to test Mia’s makeup skills.

     (D) There were too many dirty brushes to clean.

 How did the experience affect Mia by the end of the evening?

     (A) She decided she only wants to work with younger models.

     (B) She realised she needs to attend a professional makeup school.

     (C) She felt proud and sure about her future career.

     (D) She concluded that the fashion industry is too stressful for her.

 What would Mia write in a text message to her friend after the show?

     (A) I spent the whole day washing brushes, which was so boring that I’ve decided to look for a different career.

     (B) I was terrified when Elena asked me to do a model’s makeup, but doing it successfully made me realise this is my dream job!

     (C) The fashion show was exactly like the online tutorials. I was confident the whole time and the boss loved my work.

     (D) One of the artists went home sick, so the show was delayed. Luckily, the models were nice to me about it.

Answer Key & Explanations

 A – In paragraph 1, Mia says she was “thrilled” but stepping backstage she felt “incredibly nervous” and wondered if she was ready for “such a crazy environment.”

 C – In paragraph 2, Mia describes the stressful, dirty job of cleaning brushes and says, “I started to think that perhaps the fashion industry wasn’t as magical as I had always imagined.”

 B – In paragraph 3, the text states that “one of the main artists suddenly felt unwell and had to go home,” which caused a panic and led to Mia being asked to step in.

4   C – In paragraph 5, Mia says “My confidence grew so much” and “I am absolutely certain that I want to become a professional makeup artist in the future,” showing she is proud and sure of her path.

 B – This option captures the global meaning: Mia faced a terrifying but exciting challenge (doing the makeup) and it ultimately confirmed her career ambitions.

Reading 3

For each question, choose the correct answer.

The Missing Semicolon

My name is Toby, and a few months ago, I got my first job as a junior web developer for a local travel company. I have always loved designing websites for my friends, so I thought working as a professional would be a wonderful experience. However, I quickly realised that managing a real business website is much more complicated than creating a simple personal blog. I was excited to learn, but I also worried about making a mistake that might cause problems for the company.

During my second week, my manager asked me to deal with a serious issue. Several customers had complained that the links on the company’s homepage were completely broken. When people tried to click on the summer holiday offers, nothing happened. My job was to find the error and fix it. I opened the website’s code on my computer screen, but there were thousands of lines of complicated text. After staring at the screen for over three hours, I got a terrible headache. I started to feel incredibly frustrated and wondered if I was really smart enough for this career.

I decided to step away from my desk, get a glass of cold water, and rest my eyes for a few minutes. When I sat back down, I promised myself I would read through the code line by line, as slowly and carefully as possible. After another hour of searching, I suddenly noticed something strange. It wasn’t a huge, terrible mistake. In fact, it was just one tiny missing semicolon at the end of a very long line of code. I couldn’t believe that such a small detail had caused the whole website menu to stop working.

With shaking hands, I typed the missing punctuation mark, saved the file, and refreshed the internet page. I clicked on the holiday links, and they all worked perfectly! A huge smile spread across my face. It was a fantastic “eureka” moment, and I felt incredibly proud of myself. When I showed my manager, he was delighted and thanked me for my patience.

That day taught me an important lesson about my new profession. Software development isn’t just about creating exciting new programs from scratch. Often, it is about being patient, paying attention to the smallest details, and solving annoying puzzles. Even though staring at code can sometimes give you a headache, the amazing feeling you get when you finally fix a broken site makes all the hard work completely worth it.

 

1   How did Toby feel about his new job at first?

     (A) He thought it would be just like making websites for his friends.

     (B) He was looking forward to it but felt a bit anxious about making errors.

     (C) He was disappointed because the company only wanted a simple blog.

     (D) He was confident because he had managed business websites before.

2   Why did Toby start to doubt his abilities during his second week?

     (A) Customers were complaining directly to him about the holidays.

     (B) His manager gave him a task that he refused to do.

     (C) He got a headache because the text on the screen was too small.

     (D) He found it very difficult to locate the error in the large amount of code.

3   What did Toby discover after he took a short break?

     (A) He realised he had accidentally deleted a very long line of code.

     (B) He found out that a very small mistake was causing the big problem.

     (C) He saw that someone else had already fixed the broken menu.

     (D) He noticed that the code was actually for the wrong website.

4   How did Toby feel immediately after fixing the website?

     (A) Relieved that his manager helped him find the missing mark.

     (B) Surprised that the holiday links were still broken.

     (C) Extremely pleased with himself for solving the issue.

     (D) Worried that his hands were shaking too much to type.

 What would Toby write in an email to a friend about his job?

     (A) I finally quit my job! Looking at code all day gives me a headache, and the manager is never happy with my work.

     (B) Finding mistakes in code can be annoying and tiring, but the wonderful feeling of solving the problem is definitely worth it.

     (C) Web development is exactly like we thought! It’s just about creating exciting new things and you never have to worry about tiny details.

     (D) I fixed the website today, but I only did it because my manager showed me exactly where the missing semicolon was.

Answer Key & Explanations

 B – In paragraph 1, Toby says “I was excited to learn, but I also worried about making a mistake that might cause problems,” which maps to looking forward to it but feeling anxious about errors.

 D – In paragraph 2, Toby stares at “thousands of lines of complicated text” for hours, gets a headache, and starts to wonder if he is “really smart enough for this career.” This shows he doubted his abilities because the error was so hard to find.

 B – In paragraph 3, Toby notices that the issue “wasn’t a huge, terrible mistake. In fact, it was just one tiny missing semicolon,” which means a small mistake caused the big problem.

 C – In paragraph 4, Toby says “A huge smile spread across my face. It was a fantastic ‘eureka’ moment, and I felt incredibly proud of myself,” showing he was extremely pleased with his success.

 B – This option captures the global meaning and reflection of the text. Toby acknowledges the frustrating aspects (staring at code, headaches) but emphasizes that the “eureka” moment makes the hard work worthwhile, matching his reflection in the final paragraph.

Exercises:   12345678910

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