A. Listen to extracts from six conversations. Write the letters and numbers you hear.

1   first name: Wayne

2   postcode: _________

3   phone number: _________

4   email: _________

5   surname: _________

6   address: _________

Answers

2 SE21 8GP   3 07700 987782   4 jvine64@kings.co.uk

5 Rathbone   6 16 Russell Street

Audioscripts

1

A   How do you spell your first name?

B   W-A-Y-N-E.

2

A   What’s the postcode?

B   It’s S-E-twenty-one-eight-G-P.

3

B   Oh-seven-seven-double oh-nine eight-seven-seven-eight-two.

4

A   It’s J-V-I-N-E-six-four at kings dot co dot U-K.

B   Can you repeat that, please?

A   Yes, J-V-I-N-E-six-four at kings dot co dot U-K.

5

B   Ann Rathbone. R-A-T-H-B-O-N-E.

6

A   It’s sixteen Russell Street. That’s R-U-double S-E-double L. Let me show you on the map.

B. Now listen to the conversations. Match 1-6 to situations a-f.

___  buying something

___  checking into a hotel

___  trying to get help

___  giving a student directions

___  giving a class some information

___ f   arriving at a restaurant

Answers

1 b   2 a   3 c   4 e   5 f   6 d

Audioscripts

1

A   Good afternoon. How can I help you?

B   I have a reservation for five nights.

A   What’s your name?

B   Wayne Roberts.

 How do you spell your first name?

 W-A-Y-N-E.

A   Just a moment.

2

A   So, the sofa is $899.99 in total. What’s the address for delivery? Is it a Denver address?

B   Yes, it’s in south Denver.

A   What’s the zip code?

B   It’s eight zero two two two.

A   And the address is…?

B   Two six zero two Leyden Street. That’s near the Athletic Club.

3

A   Welcome to our cell phone helpline. Please say the number of the cell phone you have a problem with.

B   Nine one four, five five five, seven seven eight two.

4

A   Now, every Friday I’m going to give you some writing to do for homework on the weekend. You can either give it to me in class on the following Monday, or you can send it to me by email. I’m going to give you my email address and I’d like you to write it down. OK? It’s J-V-I-N-E-six-four at mail dot net.

B   Can you repeat that, please?

A   Yes, J-V-I-N-E-six-four at mail dot net. OK, now I’m going to write it on the board for you. Did you get it right? … Good job. Remember, this symbol is called at in English, and this one is dot.

5

A   Good evening.

B   Hi. We have a table booked for seven thirty.

A   Yes, madam. What name, please?

B   Ann Rathbone. R-A-T-H-B-O-N-E.

A   Ah, yes, here we are. Can you come this way, please?

6

A   OK Dan, that’s great. Here’s your student card. Your classes start on Monday at nine a.m. Now, the classes are not here in the main school but in a different building.

B   Oh?

A   But it’s very near – just five minutes’ walk from here, on Russell Street.

B   Sorry, what’s the address?

A   It’s sixteen Russell Street. That’s R-U-S-S-E-L-L. Let me show you on the map.

B   Thank you.

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