Exercise 1
Listen to people ringing an office to ask to speak to someone. The person is not in. Tick what the callers do.
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leave a message |
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make an appointment |
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call back later |
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wait |
✓ |
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ask to speak to someone else |
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Answers
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1 |
2 |
3 |
4 |
5 |
6 |
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leave a message |
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✓ |
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make an appointment |
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✓ |
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|
|
call back later |
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|
✓ |
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wait |
✓ |
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ask to speak to someone else |
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✓ |
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✓ |
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Audioscripts
1
A Could I speak to Miss Cole, please?
B She’s on another line at the moment. Would you like to wait?
A All right.
2
A Mr Sampson, please.
B I’m afraid he’s at a meeting right now. Would you like to leave a message?
A Well, is Mr Day there?
B Yes, just a moment.
3
A May I speak to Miss Hennings?
B I’m afraid she’s not in. Would you like to leave a message?
A Well, actually, I wanted to meet her tomorrow at ten. Is she free?
B Yes, she is. Your name, please?
4
A Is Mr Platt in, please?
B He’s busy right now. Would you like to leave a message?
A It’s all right. I’ll call back this afternoon.
5
A Mrs Gordon, please.
B I’m sorry, she’s not here today.
A Oh. Then could I speak to Mr Harper, please?
B Yes, just a moment.
6
A I’d like to speak to Mrs Wilson, please.
B She’s at a conference at the moment I’m afraid.
A Oh. Could you ask her to call Ted Collins on 467 3445?
B Yes, all right.
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