Job description – A2 English Listening Exercise

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Exercises:   12345

Listening 1

Listen to the job interview. Circle the correct answer (A, B, or C).

1   What did Emma do at her last job?

     (A) She answered the phone.

     (B) She checked prices on a computer.

     (C) She cleaned the clothes shop.

2   Who answered the phone at the clothes shop?

     (A) The manager

     (B) Emma

     (C) The receptionist

3   Why does Emma think she will be a good receptionist?

     (A) Because she worked as a receptionist before.

     (B) Because she is good at making clothes.

     (C) Because she is used to talking to customers.

ANSWER KEY & EXPLANATIONS

1 Correct Answer: (B) She checked prices on a computer.

  • Explanation: Emma says, “I used a computer to check prices.” Option (A) is a trap because the interviewer asks about answering the phone, but she says she didn’t do it. Option (C) is a plausible task for a shop worker, but it is not mentioned in the audio.

2 Correct Answer: (A) The manager

  • Explanation: When asked about the phone, Emma clearly states: “The manager did that.” Option (B) is the trap. Option (C) is also a trap because “receptionist” is the job she is applying for now, not the person who answered phones at her old job.

3 Correct Answer: (C) Because she is used to talking to customers.

  • Explanation: Emma says, “At the shop, I talked to customers all day, so I am very good at greeting people.” Option (A) is a trap: she worked at a clothes shop, not as a receptionist. Option (B) is a trap using the word “clothes,” but she didn’t make them.
AUDIO SCRIPT

Mr. Davis: Welcome, Emma. We are looking for a receptionist for our office. Can you tell me about your last job?

Emma: Well, I worked at a clothes shop for two years.

Mr. Davis: Oh, I see. Did you use a computer or answer the phone there?

Emma: I used a computer to check prices. But I didn’t answer the phone. The manager did that.

Mr. Davis: Right. Our receptionist has to welcome a lot of visitors every day. Are you comfortable with that?

Emma: Yes, definitely! At the shop, I talked to customers all day, so I am very good at greeting people.

Mr. Davis: That’s great to hear.

Listening 2

Listen to the conversation between a manager and a new employee. Circle the correct answer (A, B, or C).

1   Who opens the front door in the morning?

     (A) The manager

     (B) Alex

     (C) The security guard

2   What is the first thing Alex must do when he comes in?

     (A) Open the front door

     (B) Turn on the lights

     (C) Check the emails

3   What does Alex NOT need to do in the morning?

     (A) Answer the phone

     (B) Turn on the lights

     (C) Read customer emails

ANSWER KEY & EXPLANATIONS

1 Correct Answer: (C) The security guard

  • Explanation: The manager says, “…the security guard opens the door at 7 AM.” Option (B) is the trap because Alex asks if he should do it, but the manager says no. Option (A) is a plausible guess but is not mentioned in the audio.

2 Correct Answer: (B) Turn on the lights

  • Explanation: The manager clearly instructs: “When you come in, please turn on all the lights.” Option (A) is a trap because it is discussed first, but Alex doesn’t actually do it. Option (C) is a trap because checking emails happens “After that”, making it the second task, not the first.

3 Correct Answer: (A) Answer the phone

  • Explanation: Alex asks, “Do I need to answer the phone, too?” and the manager replies, “Not in the morning.” Options (B) and (C) are the exact tasks Alex is required to do.
AUDIO SCRIPT

Mr. Smith: Welcome to your first day, Alex. Let’s talk about your morning tasks.

Alex: Thanks, Mr. Smith. Should I open the front door when I arrive?

Mr. Smith: Well, I thought about having you do that, but the security guard opens the door at 7 AM. So, you don’t need to worry about it.

Alex: Okay, great. What is my first job then?

Mr. Smith: When you come in, please turn on all the lights. After that, you must check the customer emails.

Alex: Understood. Do I need to answer the phone, too?

Mr. Smith: Not in the morning. Just focus on the emails for now.

Listening 3

Listen to the conversation between a team leader and a team member. Circle the correct answer (A, B, or C).

1   Who is going to print the documents?

     (A) Chloe

     (B) John

     (C) David

2   What is the first thing Chloe needs to do?

     (A) Call the clients

     (B) Meet the manager

     (C) Write the sales report

3   Why is David NOT writing the sales report?

     (A) He has to meet the manager.

     (B) He is printing the documents.

     (C) He does not know how to write it.

ANSWER KEY & EXPLANATIONS

1 Correct Answer: (B) John

  • Explanation: David clearly states, “I asked John to print them.” Option (A) is the trap because Chloe offers to do it first (“Should I print the documents now?”). Option (C) is incorrect because David is just delegating the task.

2 Correct Answer: (A) Call the clients

  • Explanation: David tells Chloe, “I need you to call the clients…” and asks her to write the report “after you finish calling the clients.” Option (B) is a trap because David is the one meeting the manager. Option (C) is a trap because she will write the report, but it is her second task, not the first.

3 Correct Answer: (A) He has to meet the manager.

  • Explanation: David explains, “I planned to do it myself. But I have to meet the manager now.” Option (B) is a trap using the printing task, which belongs to John. Option (C) is a plausible guess for someone not doing a task, but it is never mentioned in the audio.
AUDIO SCRIPT

David: Hi Chloe. We have a lot to do for the meeting today. Let’s divide the work.

Chloe: Sure, David. Should I print the documents now?

David: Actually, I asked John to print them. I need you to call the clients to confirm the time.

Chloe: Okay, no problem. I will call them right away. What about the sales report? Do you want me to write it?

David: I planned to do it myself. But I have to meet the manager now. So, can you write the report after you finish calling the clients?

Chloe: Yes, I can do that.

David: Great. Thank you, Chloe.

Listening 4

Listen to the conversation between a boss and an employee. Circle the correct answer (A, B, or C).

1   What did Emily do in the morning?

     (A) She answered customer emails.

     (B) She wrote the weekly sales report.

     (C) She fixed the office internet.

2   Why didn’t Emily finish the report?

     (A) Because she had to organize some paper files.

     (B) Because she wanted to go home early.

     (C) Because the office internet stopped working.

3   What did Emily do in the afternoon instead?

     (A) She finished the sales report.

     (B) She organized the paper files.

     (C) She answered the office phone.

ANSWER KEY & EXPLANATIONS

1 Correct Answer: (A) She answered customer emails.

  • Explanation: Emily clearly says, “In the morning, I answered all the customer emails.” Option (B) is a trap because they talk about the report, but she didn’t finish it. Option (C) uses the word “internet” from the audio, but she didn’t fix it.

2 Correct Answer: (C) Because the office internet stopped working.

  • Explanation: Emily explains she wanted to finish the report, “but the office internet stopped working.” Option (A) is a trap: she organized the files because she couldn’t do the report, it was not the reason she stopped writing it. Option (B) is a plausible guess for an end-of-day conversation, but it is not mentioned.

3 Correct Answer: (B) She organized the paper files.

  • Explanation: When Mr. Green asks what she did instead, Emily says, “I organized the old paper files in the cabinet.” Option (A) is a trap because she says, “I will write the report tomorrow morning.” Option (C) is a plausible office task, but it is not mentioned in the audio.
AUDIO SCRIPT

Mr. Green: Hi Emily. Before you go home, can you tell me what you finished today?

Emily: Sure, Mr. Green. In the morning, I answered all the customer emails.

Mr. Green: Great. Did you finish the weekly sales report?

Emily: I wanted to finish it after lunch, but the office internet stopped working. So, I couldn’t do it.

Mr. Green: Oh, I see. What did you do instead?

Emily: I organized the old paper files in the cabinet. I will write the report tomorrow morning.

Mr. Green: That’s fine. Thanks for your hard work today. See you tomorrow.

Listening 5

Listen to a teacher talking to his class. Circle the correct answer (A, B, or C).

1   What does a carpenter make?

     (A) Computers

     (B) Tables and chairs

     (C) Metal tools

2   What tool does a carpenter usually use for their main work?

     (A) A computer

     (B) A hammer

     (C) A brush

3   Why did Mr. Brown’s father move to a town near the beach?

     (A) Because he wanted to build big houses.

     (B) Because he loved swimming in the sea.

     (C) Because he wanted to make boats.

ANSWER KEY & EXPLANATIONS

1 Correct Answer: (B) Tables and chairs

  • Explanation: Mr. Brown says, “They also make smaller things for the inside of a house, like tables, beds, and chairs.” Option (A) is a trap because Leo mentions “computer”, but carpenters don’t make them. Option (C) is a plausible guess for a manual job, but carpenters work with “wood”, not metal.

2 Correct Answer: (B) A hammer

  • Explanation: Mr. Brown corrects Leo by saying, “They use hand tools like hammers and saws.” Option (A) is the trap: Leo asks if they use a computer, but the teacher says they don’t usually use it for their main work. Option (C) is a tool for a painter, not mentioned in the audio.

3 Correct Answer: (C) Because he wanted to make boats.

  • Explanation: Mr. Brown says, “He wanted to make wooden boats, so he moved to a town near the beach.” Option (A) is the trap: building big houses is what “many people think” carpenters do, not the father’s reason. Option (B) is a plausible guess (beach = swimming), but it is not mentioned in the text.
AUDIO SCRIPT

Mr. Brown: Good morning, class. Today, let’s talk about the job of a carpenter. A carpenter is a person who works with wood. Many people think carpenters only build big houses. But that is not true. They also make smaller things for the inside of a house, like tables, beds, and chairs. Leo, do you know what tools a carpenter uses every day?

Leo: Um… do they use a computer to draw?

Mr. Brown: Well, some might, but they don’t usually use computers for their main work. They use hand tools like hammers and saws. My father was a carpenter. He wanted to make wooden boats, so he moved to a town near the beach. It is a very interesting job!

Exercises:   12345

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