Practice English Reading Exercises for A2 – Hospitality & Tourism
Reading 1
For each question, choose the correct answer.
Learning from the Best
Fifteen-year-old David loves reading. But he doesn’t read stories about magic or space. He likes reading thick books about the people who started the world’s most famous hotels. He wants to understand how they became so successful.
David has learned that many of these hotel owners were not rich when they were young. They had to work very hard for many years. One important thing David discovered is that the best hotel managers didn’t just care about making money. They wanted their guests to feel at home.
Last month, David finished a really interesting book about a man named Arthur Ward. Arthur didn’t build a big, expensive hotel at first. He started by renting just two small rooms in his own house. When David had to do a business project for school, he chose to talk about Arthur’s life. His classmates thought the presentation was excellent.
Now, David is planning his own future. He knows he cannot build a huge luxury hotel immediately. First, he is going to study business at university. Then, he hopes to open a small, friendly guesthouse. He knows it will be difficult, but his books have taught him that anything is possible if you try.
1 What kind of books does David enjoy reading?
(A) stories about magic or space
(B) texts about successful hotel creators
(C) thick books about making money
2 What did David find out about the best hotel managers?
(A) They were very rich when they were young.
(B) They only cared about making a lot of money.
(C) They wanted to make people feel comfortable.
3 What did Arthur Ward do at the beginning of his career?
(A) He built a big, expensive hotel.
(B) He let people stay in his own home.
(C) He did an excellent business project.
4 What is David going to do first to achieve his dream?
(A) get a degree in business
(B) open a small, friendly guesthouse
(C) build a huge luxury hotel immediately
5 What is the best title for the article?
(A) Learning about business from books
(B) How to build a large luxury hotel
(C) The history of the world’s best hotels
ANSWER KEY
1 B 2 C 3 B 4 A 5 A
Reading 2
For each question, choose the correct answer.
Getting Ready for Work
Sixteen-year-old Jamie has a clear plan for his summer holidays. He wants to get a job in a busy clothes shop or a cafe. He knows that working in customer service is not just about selling things. It is about making people feel welcome. Because he is sometimes a bit shy, he decided to start practicing his skills early.
Every morning, Jamie stands in front of his bedroom mirror. He spends ten minutes practicing a friendly smile. At first, he felt a bit silly, but now it feels natural. He also practices talking clearly. He asks his parents to pretend they are difficult customers. Jamie tries to answer their questions politely and never gets angry.
Last weekend, Jamie had the chance to test his new skills. His school had a big sports day, and Jamie worked at the drinks tent. Many people were waiting in line, and some were tired and hot. Jamie smiled at everyone and spoke quietly and kindly. One teacher even told Jamie that he was doing a brilliant job.
Yesterday, Jamie went to the new shopping centre in town to look for work. He gave his information to three different shop managers. He wasn’t nervous because he knew he was ready. This morning, one of the managers called him to offer him a job. Jamie is very happy that his hard work was useful.
1 Why did Jamie start preparing for his summer job early?
(A) He is already working in a busy clothes shop or a cafe.
(B) He wanted to learn how to spend his summer holidays selling things.
(C) He needed to become more confident around people.
2 What does Jamie do to get better at communicating?
(A) He answers questions from his mother and father.
(B) He speaks to difficult customers in shops.
(C) He gets angry with the people in his bedroom.
3 At the school sports day, Jamie
(A) was tired and hot from waiting in line.
(B) heard something nice from a teacher.
(C) played sports to test his new skills.
4 How did Jamie feel when he went to find a job?
(A) He was nervous about meeting three different shop managers.
(B) He was sure that he was well prepared.
(C) He was very happy because a manager called him.
5 What is the best title for this text?
(A) A difficult customer at the cafe
(B) Getting ready for the world of work
(C) How to open your own clothes shop
ANSWER KEY
1 C 2 A 3 B 4 B 5 B
Reading 3
For each question, choose the correct answer.
Ben’s Mountain Adventures
Seventeen-year-old Ben lives in a small village near the mountains. Most young people in his class like going to the cinema or playing indoor sports, but Ben is different. He loves being outside. Every weekend, he goes hiking, rock climbing, or mountain biking.
Ben wants to turn his hobby into a career. He has a great idea to organise adventure tours for active teenagers. He often sees holiday companies offering mountain trips, but they are usually for older adults and cost a lot of money. Ben wants to create cheap and exciting holidays for young people.
Starting a business is not easy, and Ben knows that safety is the most important thing in the mountains. Last winter, he completed a special first-aid course so he can help people if they have an accident. He is also working in a local sports shop every Saturday to earn money. He needs to buy strong tents and safe climbing equipment for his future customers.
Next July, Ben is going to lead his very first tour. He is taking his younger cousins on a three-day camping and hiking trip. He wants to practice his skills as a guide. When he finishes school next year, he hopes to open his tour company and spend his life in the mountains.
1 What does Ben do in his free time?
(A) He enjoys doing activities in the outdoors.
(B) He goes to the cinema with his class.
(C) He plays indoor sports in his village.
2 Why does Ben want to start his own adventure tours?
(A) Because other mountain trips are too expensive for teenagers.
(B) Because he wants to take older adults on holiday.
(C) Because holiday companies pay a lot of money.
3 What has Ben done to prepare for his new business?
(A) He has bought lots of strong tents and equipment.
(B) He has learnt how to take care of hurt people.
(C) He has started helping customers in the mountains.
4 What is Ben’s plan for next July?
(A) to open his new tour company for everyone
(B) to finish school and spend his life exploring
(C) to go camping in the mountains with family members
5 What is the best title for the article?
(A) A teenager’s plan to start an outdoor business
(B) The best mountains for climbing and biking
(C) How to get a job in a local sports shop
ANSWER KEY
1 A 2 A 3 B 4 C 5 A